Did you know

you can get help from Microsoft by sending an email to srxmail@css.one.microsoft.com? I have been having problems with my bluetooth ever since I installed the Vista Service Pack 2. The bluetooth icon is missing from my control panel and it disappears from the windows tray every time I move my mouse over the icon. I cannot set up bluetooth personal area network and send files out. The only thing I can do is receive files. My problem is not yet resolved but I must say that the support staff are really helpful and efficient. You'll get a ticket number created for you and they'll monitor and send you reminders if they don't hear from you. It's been a month and I hope it'll get fixed soon. Any IT experts out there?